SupportAlternatives
Support Alternatives
Platform | Response Speed | Description |
---|---|---|
Discord | Super Fast | Responses are typically immediate. Ideal for urgent questions, real-time help, and active community discussions. |
Medium | Responses may take several hours. Best for formal or detailed queries that require tracking. | |
GitHub | Slow | Responses can take days or longer. Suitable for reporting bugs, suggesting features, or contributing to open source. |
Additional Information
- Discord is where most of the community is active. It’s the fastest way to get support — check channels like
#support
. - Email is suitable for inquiries that require privacy or attachments, such as account-related or verification issues.
- GitHub issues should follow the provided template. Use labels like
bug
,enhancement
, orquestion
to help maintainers triage quickly.